frequently asked questions


How Do I Get Started?

 

  • Simply click on the MY ACCOUNT tab in the upper left corner of our website. Enter your personal information and you are ready to go! You will receive a welcome email from us.
  • Go to SCHEDULE and find a class that works for you. Unsure of which class to start with? We cover that in the next section so keep reading. You can also read about our CYCLESTARS here. While each class is similar, our CycleStars brings their own special style and energy to their classes.
  • Most likely, unless you have been given a Gift Card or we are running a special, you will be prompted to BUY CREDITS. Here is where you can choose the Pricing Package that makes the most sense to you.

    We've simplified pricing and payments so you can rock your ride whenever you feel like it. That means no membership contracts. Instead we feature flexible “pay-per-class” packages. Buy one class or 100. The more you buy, the less it costs per class. Plus, packages of 20, 50 and 100 earn you VIP status, discounts on merchandise and apparel, and much more. Our online booking also gives you the ability to reserve a specific bike up to one week in advance.

    Don’t forget to consider your schedule when you buy a package as they do expire. Our Single Class and Intro 3 Class Pack expire in one month. Our 5 Class Pack expiresin three months. Our 10 and 20 Class Packs expire in six months and our 50 and 100 Class Packs expire in one year.

I am brand new to indoor cycling. Which class should I take?

 

We offer several FREE Intro to CycleBar sessions per week. You can sign up by finding one of these 30-minute intro sessions on our SCHEDULE. We will walk you through the basics, set you up on the bike, introduce you to your personal performance metrics and show you how to rock your ride in a full class.

Many first-timers jump right into a regular class. . This is totally fine! Most of our riders start out with our 3 for $29 intro package. Remember, whether you are a beginner, or an advanced cyclist, these workouts that can be modified to your own fitness level. A few things to remember when you come in for your first class:

  • Arrive 15 minutes early so we can check you in and get you your shoes, fit you to your bike, and show you how the CycleStat monitor works.
  • Drink plenty of water before, during and after your CycleBar ride. We want you to hydrate for pure intoxication and the best possible health. We provide energized water from a tap so you can bring your own bottle or buy one of our CycleBar bottles.
  • We suggest a light snack 30 minutes before you ride. No need to carbo load for a 30 or 50 minute ride but you do need to fuel up.
  • For your first ride, we suggest a tank or t-shirt and form-fitting shorts or pants. We have plenty of CycleBar apparel for you to try on too.


Do I need my own indoor cycling shoes?

No. you can use sneakers or cycling shoes.  If you have your own cycling shoes, our bikes are compatible with SPD and LOOK clips. You will clip into the bike and be good to go. If you need help clipping in (it’s easy!) or with finding the exact right fit for your bike, we can help you with that.


Do I have to clip in?

No. If you prefer, you can wear sneakers / Toe Cage so you can ride without clipping in.


What else do I need to know about CycleBar classes?

We are so glad you asked! We do have a few CycleRules to help make your experience awesome. Here they are:

  • The CycleTheatre is a device-free zone. No texting, no social media, no calls. If you are on call (parents, doctors, super important people), leave your phone at the desk and we will come get you. We promise.
  • Chit chat before and after class. Give your full attention to your CycleStar and, more important, to your experience.
  • It’s gonna get hot in there so please please please make sure you and your gear are fresh and you have dialed down perfumes, powders and colognes. It’s hard to rock the ride when your neighbor’s odor is messing with your oxygen intake.
  • Your CycleBar time is both personal and communal. Please play well with others. And if you want to do your own thing on your ride, take a back bike so you don’t mess with your neighbors’ vibe.


What if I need to cancel a class?

That is totally cool. We just need you to do it 12 hours in advance of the class. That gives us plenty of time to allow other riders in. We do not want to charge you for classes you don’t attend AND you can cancel all on your own in your online account. If you have an emergency and can’t make it last minute, you will need to let the studio know directly by emailing wellesley@cyclebar.com.

What is the wait list?

If a class is full, you can add your name to the online wait list and you will receive an email if a space clears. Once you receive that email, you are automatically added to the class, there is no need to confirm. If the wait list is full, you can book another class or check back later.


How do I pick my own bike? Can I ride next to my friend?

Sure, just come in a few minutes early, it is first-come first-served when it comes to choosing specific bikes and location.


Can I share a package with my family?

Absolutely. Let us know that you want to share a package with your spouse and/or other family members and we will link your accounts so they draw from the same package.


Where do I park?

PLEASE use the part of the parking lot at our end....NOT down by Bertuccis.  You can also park in the lot behind the studio (thru the parking garage), there is an easy staircase up.  Also feel free to park on Laurel Street behind the studio.


What happens in bad weather?

CycleBar rarely cancels classes but in severe cases, any cancellations are instantly noted in our online system. if you are not sure if a class is happening, visit the online schedule and check. If we haven’t cancelled the class and you are stuck in your driveway, email the studio at wellesley@cyclebar.com.


What about fitness benefits and calories burned?

We love this question.

Truth be told, there is no way to accurately measure the life-changing benefits of a CycleBar ride. Can you measure the exhilaration you feel when you see your favorite band live in concert? Or the satisfaction of accomplishing something you weren’t sure you could do?

Here is what the U.S. Department of Health says: “Regular physical activity substantially reduces the risk of coronary disease, stroke, colon cancer, diabetes and high blood pressure; helps to control weight, contributes to healthy bones, muscles and joints; and reduces symptoms of anxiety and depression.”

Need we go on?  Cycling is also “low-impact” without the joint stress that you get from “ground-pounding” sports and activities.  It is therefore "soft" on your knees, hips, back and other joints.

Calories burned?  This all depends on the individual and the amount of exertion used.  Advanced cyclists working hard can burn from 400-800 calories in a 50 to 55 minute workout. When you get started, you might burn half as many calories but you are still making tremendous improvements to your overall health.  In addition, "interval training" of the sort you experience in a cycling class tends to increase your metabolism for many hours after.  Check out this blog post on EPOC (excess post-exercise oxygen consumption).